A yellow weather warning for strong winds associated with Storm Isha has been issued from 12:00 on Sunday, 21st to 12:00 on Monday, 22nd January 2024.
Below is some useful information (and links) from East Suffolk Council for those affected by storms and bad weather.
Here's how you can report common issues:
- Powercut - call 105 or report to UK Power Networks online.
- Damaged power lines – please stay away and call 105. If there is an immediate risk to safety, please also call 999.
- Fallen or overhanging trees – if there is an immediate danger, please call Suffolk Highways on 0345 606 6171. Report non-emergency fallen trees or debris on the road to Suffolk Highways.
- Dangerous structure: 01394 444219 or 0800 440 2516 outside of office hours.
- Updates on the Orwell Bridge from National Highways or National Highways East on X.
Flooding
If you need some help with flooding, here’s how you can report common issues:
- Flood warnings and alerts - residents and businesses, especially those close to waterways, should closely follow flood warnings and alerts from the Environment Agency and take action if advised.
- Report flooding to your property
- Report other types of flooding
- Sign up for flood alerts
- Report a blocked drain to Suffolk County Council. If the drain is blocked by litter or leaves, please contact our Customer Services team.
- If your property has been affected by sewage flooding or there is a sewerage issue, please contact your waste water provider.
- Information for people and businesses in Suffolk who have been impacted by flooding.
- The Suffolk Flood Risk Management Partnership has created a guide with information on what to do before, during and after flooding.
- If the water supply to your home has been affected, please contact your water provider.
Useful information
- If you need advice regarding housing, waste clearing or street cleansing, please call 0333 016 2000 during normal working hours (Monday to Friday 8.30am to 5pm).
- If you are faced with an emergency situation outside of working hours (including the weekend), which requires an immediate Council response, please call our ‘out of hours’ number: 0800 440 2516. Please do not call this number during normal working hours as it is diverted to other services, and ONLY call in the case of an emergency (such as further flooding or homelessness).
- School closures. Please check your school's website for up-to-date information.
- Updates on gritting from Suffolk Highways.
- Check for Met Office weather warnings.
- You can also receive updates and news via your preferred local radio station.
Additional phone numbers and link which may be useful:
Highway flooding: (Suffolk County Council) 0345 606 6171 or 0300 1235000 or use the Highways reporting tool on Suffolk County Council website https://www.suffolk.gov.uk/roads-and-transport/highway-maintenance/report-a-highways-issue
Street cleaning/clearing: (East Suffolk Council) 0333 016 2000
Dangerous structure: (East Suffolk Council) 01394 444 219 Out of hours 0800 440 2516
Manhole problems are considered an emergency: (Suffolk County Council) 0345 606 6171
Leaks, Anglian Water: 24/7 0345 145 145 . Essex and Suffolk Water 03457 820 99
The Emergency out of Hours East Suffolk Council number is: 0800 440 2516 normally 0333 016 2000.